Real Results from
Real Practices
See how clinics like yours are saving hours daily, improving patient satisfaction, and reducing staff burnout with Telani.
Cascade Physical Therapy
Seattle, WA • 12 providers, 3 locations
Orthopedic & Sports PT
⚠️The Challenge
Managing 200+ patient messages daily across text, email, and portal. Front desk spending 3+ hours daily just routing messages. Missed follow-ups leading to no-shows.
The Solution
Implemented Telani's Smart Triage with automated routing rules. Set up AI reply assist for common questions. Created task workflows for appointment requests.
The Results
""We went from drowning in messages to actually having time for patient care. The AI summaries alone save me an hour every morning.""
Dr. Jennifer Martinez, Owner
Mindful Counseling Group
Austin, TX • 8 therapists, 1 location
Mental Health
⚠️The Challenge
Crisis messages mixed with routine scheduling. Therapists checking phones during sessions. HIPAA concerns with personal phone use. Burnout from always-on culture.
The Solution
Priority tagging for crisis messages with instant alerts. Quiet hours enforcement. Secure messaging replacing personal phones. Task management for treatment plan follow-ups.
The Results
""Telani gave us boundaries back. I don't check my personal phone at 10pm anymore, but I know urgent messages get through.""
Sarah Chen, LCSW, Clinical Director
Premier Dermatology
Miami, FL • 5 dermatologists, 2 locations
Medical & Cosmetic Derm
⚠️The Challenge
Photo-based consultations scattered across platforms. No central record of patient communications. Billing questions mixed with medical concerns. MA's overwhelmed.
The Solution
Centralized photo inbox with AI categorization. Automatic billing question routing. Thread summaries for chart documentation. Task tracking for follow-up orders.
The Results
""The photo inbox alone paid for Telani in month one. We were missing so many cosmetic consult opportunities.""
Dr. Michael Torres, Managing Partner
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