Grow your OT practice with specialized patient engagement tools

Occupational therapy software is a comprehensive practice management and patient engagement platform designed specifically for OT clinics, pediatric therapy centers, school-based OT providers, and hand therapy practices. Unlike generic healthcare software, occupational therapy software is optimized for the unique needs of OT practices—home activity program delivery with visual supports, parent/caregiver communication and education, developmental milestone tracking, sensory processing documentation, school and IEP coordination (FERPA-compliant), and multidisciplinary team collaboration (PT, SLP, behavioral therapists). The software streamlines everything from initial evaluation scheduling through discharge, helping OT practices improve home program compliance, strengthen parent partnerships, reduce administrative burden, and demonstrate measurable treatment outcomes. Modern OT software replaces fragmented tools (paper handouts, email, phone calls) with one unified platform that connects therapists, families, and schools in real-time.

Occupational therapy software automates the entire patient journey from referral to discharge. Key functions include: (1) Online appointment booking with pediatric-friendly scheduling (evening and weekend options for working families), (2) Automated appointment reminders via text, email, and app notifications to reduce no-shows by 50%+, (3) Home Activity Program (HAP) delivery with video demonstrations of fine motor, sensory, and self-care activities accessible on parent smartphones, (4) Activity compliance tracking with parent photo/video uploads showing child progress, (5) Parent communication tools including post-session summaries, milestone celebrations, and secure messaging for quick questions, (6) School and IEP coordination with FERPA-compliant messaging to teachers, case managers, and related service providers, (7) Progress documentation with developmental assessments, goal tracking, and outcome measures (Peabody, PDMS, Sensory Profile), (8) Insurance verification and billing with real-time eligibility checks for OT benefits, (9) Multidisciplinary team coordination connecting OTs with PTs, SLPs, BCBAs, and pediatricians, (10) Analytics dashboards showing cancellation trends, home program compliance rates, and treatment outcomes by diagnosis.

Your occupational therapy practice needs software if you're experiencing any of these challenges: (1) Poor home program compliance—parents don't follow through on activities because they forget, lose handouts, or don't understand instructions, (2) Excessive time spent on parent communication—returning phone calls, answering texts, explaining exercises repeatedly, (3) High no-show rates (20%+ for pediatric practices) due to working parents who forget appointments, (4) Difficulty coordinating with schools—endless email chains to update teachers and case managers on IEP progress, (5) Insurance verification headaches and frequent denials due to eligibility or authorization issues, (6) No systematic way to track developmental progress or demonstrate treatment effectiveness, (7) Administrative overwhelm for small practices—therapists spending 15+ hours per week on paperwork instead of treating kids, (8) Lost revenue from families who don't book follow-up sessions or ghost mid-treatment. Even solo OT practitioners benefit from software to automate tedious tasks. Multi-therapist clinics (3+ OTs) cannot scale effectively without centralized tools.

Yes! Telani integrates with major occupational therapy and pediatric therapy EMR systems including Fusion Web Clinic, WebPT (used by some OT practices), Central Reach (for ABA/OT combo clinics), Therabill, Simple Practice, and other practice management platforms. Our integration syncs: (1) Patient demographics and parent/guardian contact information, (2) Appointment schedules so families see real-time availability when booking online, (3) Treatment plans and therapy goals to populate home activity programs, (4) IEP goals and accommodations for school-based OT, (5) Progress notes and assessment data to eliminate duplicate documentation, (6) Billing information including insurance coverage and copays. Integration setup typically takes 1-2 weeks, and our team manages the entire process including API configuration, data mapping, and staff training. For practices using standalone billing systems or spreadsheets, we offer CSV imports and custom workflows to minimize disruption.

Home activity program compliance is critical for OT outcomes but notoriously difficult—parents forget activities, lose handouts, or don't understand how to do them correctly. Telani improves compliance through: (1) Visual activity libraries with 400+ professionally filmed videos showing fine motor activities, sensory strategies, self-care skills, and handwriting exercises, (2) Parent-friendly instructions with video demonstrations that parents can watch anytime on their phones, (3) Scheduled activity reminders sent via text (e.g., 'Time for 10 minutes of playdough squeezing!'), (4) Easy photo/video uploads where parents record their child doing activities and send to the therapist for feedback, (5) Progress dashboards showing therapists which families are completing activities and which need encouragement, (6) Gamification for kids with digital stickers and rewards for activity completion. OT practices using Telani's home program tools report 40-60% improvements in family follow-through, leading to faster skill acquisition, better outcomes, and higher parent satisfaction.

Yes! Effective parent communication is essential for pediatric OT success, and Telani provides multiple tools to strengthen family partnerships: (1) Automated session summaries sent after each visit describing what was worked on, progress observed, and recommended home activities, (2) Milestone celebration messages when developmental goals are achieved (e.g., 'Congratulations! Emma can now button her coat independently!'), (3) Secure two-way messaging for quick parent questions without phone tag ('Is this the right pencil grip?'), (4) Parent education library with articles and videos on sensory processing, fine motor development, self-regulation strategies, and more, (5) Visual progress reports with photos and videos showing skill improvements over time, (6) Multilingual support with automated message translation for Spanish, Mandarin, and other languages. Parents feel more involved, informed, and empowered to support their child's development. Many OT practices report improved retention and referrals after implementing better parent communication.

Absolutely! School-based occupational therapy involves unique workflows and compliance requirements, and Telani is FERPA-compliant for educational settings. School-based OT features include: (1) FERPA-compliant communication with teachers, special education coordinators, and related service providers, (2) IEP goal tracking with progress monitoring tools aligned to educational objectives (handwriting, scissors skills, sensory regulation), (3) Service log documentation showing date, duration, service location, and intervention provided, (4) Multidisciplinary team messaging to coordinate with SLPs, PTs, school psychologists, and classroom teachers, (5) Parent communication portal separate from school staff (maintaining appropriate boundaries), (6) Automated report generation for IEP meetings, re-evaluations, and progress monitoring, (7) Caseload management for OTs serving multiple schools or districts. Many school-based OT contractors and district-employed therapists use Telani to manage 50+ students across multiple school sites efficiently.

IEP coordination is time-consuming for school-based and clinic-based OTs who provide services to children with educational plans. Telani streamlines IEP workflows with: (1) IEP goal library with common OT objectives (fine motor, visual motor, sensory processing, self-care) that can be customized, (2) Progress monitoring tools with data collection on goal achievement (baseline, interim progress, mastery), (3) Automated progress reports generated quarterly or as needed for IEP meetings, (4) Service delivery documentation tracking frequency and duration (e.g., '30 minutes 2x/week'), (5) Multidisciplinary notes where OTs can share observations and coordinate with SLPs, PTs, and teachers, (6) Parent-friendly progress summaries translated from clinical jargon to accessible language, (7) Re-evaluation reminders to ensure timely reassessments before IEP expiration. OTs save 5-10 hours per month on IEP paperwork and can focus more time on direct student intervention.

Yes! Outcome measurement is critical for demonstrating OT effectiveness to families, schools, and insurers. Telani automates developmental tracking with: (1) Standardized assessment tools (Peabody Developmental Motor Scales, Sensory Profile, Bruininks-Oseretsky Test) with digital scoring and progress tracking, (2) Goal attainment scaling showing progress toward individualized OT goals, (3) Video-based assessments where therapists record children performing tasks and track improvements over time, (4) Parent questionnaires on functional skills (dressing, eating, handwriting, behavior regulation), (5) Progress dashboards comparing baseline to current performance with visual charts, (6) Outcome reports showing average improvement rates by diagnosis, age group, or treatment approach. Many OT practices use Telani data to market their services ('Our clients show a 65% improvement in fine motor skills within 12 weeks'), negotiate insurance contracts, and publish outcome data for CEU presentations or research.

Yes, Telani is fully HIPAA-compliant and designed specifically for healthcare communication. Our compliance framework includes: (1) End-to-end encryption (AES-256) for all messages, videos, photos, and patient data in transit and at rest, (2) Business Associate Agreement (BAA) included with every subscription at no extra cost, (3) Role-based access controls ensuring only authorized therapists and staff can view patient information, (4) Complete audit logs tracking every message sent, read, and deleted with timestamps and user attribution, (5) Secure media storage for parent-submitted photos/videos and clinical documentation, (6) Multi-factor authentication (MFA) and single sign-on (SSO) integration, (7) SOC 2 Type II certification with annual third-party security audits, (8) FERPA compliance for school-based OT providers working in educational settings. Your practice is always audit-ready with Telani, and parents trust that their child's information is protected.

Telani pricing for occupational therapy clinics is based on the number of active therapists and patient volume. Typical pricing models include: (1) Per-therapist-per-month subscriptions ranging from $99-179/therapist depending on features (basic communication vs. full practice management), (2) Per-patient-per-month models ranging from $4-10/active patient for high-volume pediatric clinics, (3) Flat-rate packages for small practices ($249-499/month for 1-3 therapists with unlimited patients), (4) Enterprise pricing for multi-location pediatric therapy centers (5+ locations) with custom features and dedicated support. All plans include unlimited messaging, activity video libraries, parent communication tools, insurance verification, and HIPAA compliance. Implementation fees for EMR integration typically range from $500-2,000. Unlike legacy OT software with high upfront costs, Telani offers month-to-month pricing with no long-term contracts. Most OT practices achieve ROI within 2-4 months through reduced no-shows, improved retention, and staff time savings.

Yes! The Telani parent mobile app (iOS and Android) is the primary way families interact with your OT practice between sessions. Key features include: (1) Appointment scheduling and rescheduling from their phone, (2) Push notification reminders for upcoming sessions and home activities, (3) Home activity programs with video demonstrations parents can watch with their child, (4) Photo and video upload to document child progress and get therapist feedback, (5) Secure messaging with their child's OT for quick questions, (6) Session summaries and progress reports delivered after each visit, (7) Payment portal to pay copays and view billing statements, (8) Developmental milestone tracking showing their child's progress over time. The app keeps parents engaged, improves home program compliance, and reduces phone calls to your clinic. Many families appreciate having all their child's therapy information in one place.

Yes! Pediatric OT billing is complex with varying insurance coverage, authorization requirements, and out-of-network claims. Telani provides: (1) Real-time insurance eligibility verification showing OT benefits, visit limits (e.g., 30 visits per year), and prior authorization requirements, (2) Authorization tracking with automated alerts when visits approach limits or authorizations are expiring, (3) Superbill generation with CPT codes (97530, 97535, 97110, etc.) pre-populated based on session type, (4) Online copay collection with automated payment reminders, (5) Out-of-network claim support for cash-pay families seeking reimbursement, (6) Payment plans for high-cost services (e.g., sensory integration evaluations), (7) Integration with billing platforms (Therabill, Simple Practice, WebPT billing) to sync payment data. OT practices using Telani report 30-40% reductions in billing-related phone calls and faster payment collection, improving cash flow.

Yes! Telani is flexible enough to support various OT practice models and treatment approaches including: (1) Sensory Integration therapy with activity libraries featuring proprioceptive, vestibular, and tactile input strategies, (2) DIR/Floortime with documentation tools for child-led play and developmental capacities, (3) Handwriting Without Tears with pre-loaded activity progressions, (4) Reflex integration and primitive reflex therapy with assessment tracking, (5) Feeding therapy with mealtime strategies, texture progression, and family education materials, (6) Constraint-Induced Movement Therapy (CIMT) with intensive scheduling and progress monitoring, (7) Social-emotional regulation programs (Zones of Regulation, Alert Program) with parent education resources. Therapists can customize activity libraries, create specialty treatment plans, and document unique interventions while still benefiting from automated workflows for scheduling, communication, and billing.

Absolutely! Many children receiving OT also receive physical therapy, speech therapy, or ABA services. Telani's multidisciplinary coordination features include: (1) Shared care team messaging where OTs, PTs, SLPs, and BCBAs can discuss a child's progress and coordinate treatment, (2) Cross-discipline goal sharing to align interventions (e.g., OT and PT both working on trunk stability), (3) Unified parent communication so families receive cohesive messages from their child's entire therapy team, (4) Scheduling coordination to avoid appointment conflicts and optimize therapy sequences, (5) Integrated progress reports showing outcomes across all disciplines, (6) Referral pathways for OTs to recommend PT or SLP services when needs are identified. Many pediatric therapy centers offering multiple disciplines use Telani as their unified communication platform, reducing silos and improving treatment outcomes through true collaboration.

Telani is designed for a wide range of occupational therapy providers including: (1) Pediatric OT clinics specializing in sensory processing, fine motor delays, autism, ADHD, and developmental disabilities, (2) School-based OT contractors serving elementary, middle, and high schools, (3) Early intervention (EI) providers working with infants and toddlers (birth to 3 years), (4) Hand therapy and orthopedic OT clinics treating adults with injuries, arthritis, or post-surgical rehabilitation, (5) Multi-disciplinary pediatric therapy centers offering OT, PT, and SLP services, (6) Hospital-based OT departments providing inpatient and outpatient rehabilitation, (7) Geriatric OT practices focused on aging in place, fall prevention, and dementia care, (8) Mental health OT supporting adults with psychiatric conditions and life skills development. Any OT practice struggling with family communication, home program compliance, administrative burden, or outcome documentation benefits from Telani. We serve solo practitioners to 50+ therapist organizations.

Most occupational therapy practices are fully operational on Telani within 2-3 weeks. Here's the typical implementation timeline: Week 1: Kickoff call with your dedicated implementation specialist to configure appointment types, activity video libraries, parent communication templates, and EMR integration scope. Days 3-5: Data import including current patient/family contact information and therapy schedules (if applicable). Days 6-10: Staff training sessions for OTs, support staff, and billing team via webinar or in-person. Days 11-14: Pilot phase with 10-20 families to test home program delivery, parent app experience, and automated reminders. Days 15-21: Full practice rollout with all families receiving access to the mobile app and online portal. For multi-location pediatric therapy centers, we stagger implementations by site to minimize disruption. Our team includes experienced pediatric OTs who understand your workflows and can adapt Telani to your specific treatment approaches (SI, DIR, school-based, etc.).

Yes! Telani includes integrated HIPAA-compliant video conferencing for virtual OT sessions, which are popular for parent coaching, school consultations, and rural patient access. Teletherapy features include: (1) One-click video calls from scheduled appointments (no separate Zoom links), (2) Screen sharing so OTs can demonstrate activities or review visual schedules, (3) Parent coaching where therapists guide caregivers through sensory strategies or play activities in the home environment, (4) School consultations to observe classroom environments and recommend accommodations, (5) Virtual evaluations using parent-administered standardized tests with OT guidance, (6) Session recording (with consent) for documentation and parent review, (7) Insurance verification for telehealth CPT codes to ensure reimbursement. Many OT practices use a hybrid model—in-person for hands-on treatment and assessments, virtual for parent training, school coordination, and maintenance check-ins. This increases access for families in rural areas or with transportation barriers.

Yes! While Telani is popular with pediatric OT practices, we also support hand therapy clinics and adult OT providers with specialized features: (1) Hand therapy protocols for common diagnoses (carpal tunnel, trigger finger, tendon repairs, fractures, arthritis), (2) Home exercise programs with adult-focused activities (finger strengthening, ROM exercises, edema management), (3) Work conditioning documentation for return-to-work programs, (4) Ergonomic assessment reports and workplace accommodation recommendations, (5) Pain and function tracking with DASH (Disabilities of Arm, Shoulder, Hand) outcome measures, (6) Medicare and workers' compensation billing support, (7) Splint fabrication tracking and orthotic management documentation. Hand therapists and adult OT providers benefit from the same automated scheduling, insurance verification, and patient communication tools, customized for adult populations and orthopedic/neurological conditions rather than pediatric developmental goals.

Yes! Telani's analytics dashboards provide real-time and historical data on clinic operations and therapist performance. Key metrics include: (1) Visits per therapist per day/week to track productivity and billable time, (2) No-show and cancellation rates by therapist, time slot, or patient demographics, (3) Home program compliance rates by family, diagnosis, or therapist, (4) Average treatment duration and discharge/drop-out rates, (5) Revenue per patient, revenue per therapist, and total clinic revenue trends, (6) Patient acquisition sources showing which referral channels (pediatricians, schools, self-referrals) drive the most bookings, (7) Developmental outcomes by diagnosis (e.g., average improvement in fine motor scores for kids with autism), (8) Parent satisfaction scores from post-discharge surveys, (9) Insurance reimbursement rates and denial trends. These metrics help clinic owners optimize scheduling, identify top-performing therapists, make data-driven decisions about marketing, and demonstrate value to referral sources and payers.