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Features built forcare team collaboration

Every feature designed to help your entire team communicate better, respond faster, and deliver coordinated care. This isn't just messaging—it's a complete care team workflow platform.

6+ hrs
Saved weekly
40%
Faster responses
95%
Task completion
100%
HIPAA compliant
Smart Triage Inbox
40%
Faster response time

Smart Triage Inbox

Unified communication hub that automatically categorizes and routes messages based on urgency, type, and department.

Automatic categorization
Rule-based routing
Priority flagging
Department assignment
AI Reply Assist
3min
Average reply time

AI Reply Assist

Intelligent response generation that maintains your clinic's tone and brand voice. Our AI learns from your past communications.

Context-aware responses
Tone consistency
Multi-language support
Template library
Task Management
95%
Task completion rate

Task Management

Convert any message into a tracked task with assigned owner and due date. Close the loop on every client interaction.

One-tap task creation
Assignment tracking
Due date reminders
Completion analytics
Enterprise Security
100%
HIPAA compliant

Enterprise Security

Built from the ground up with healthcare compliance in mind. Role-based permissions, audit logs, and encrypted storage.

HIPAA-ready architecture
Role-based access control
Complete audit trails
Encrypted messaging
Thread Summaries
6hrs
Saved per week

Thread Summaries

AI-powered conversation summaries that extract key information, action items, and pending tasks from message threads.

Auto-summarization
Key point extraction
Action item detection
Daily digest emails
Team Collaboration
2x
Faster handoffs

Team Collaboration

Internal notes and private team discussions separate from client-facing messages. Seamless handoffs with context preservation.

Internal annotations
Handoff protocols
Escalation rules
Team mentions

And so much more

Every feature you need to run a modern, efficient healthcare practice

Smart Notifications

Intelligent alerts that only notify you about what matters

Advanced Search

Find any message, task, or patient info instantly

Appointment Integration

Sync with your existing calendar and EHR systems

Analytics Dashboard

Track team performance and patient engagement metrics

Message Templates

Pre-built responses for common patient inquiries

Custom Workflows

Build automated processes tailored to your practice

After-Hours Management

Automated responses and on-call routing

Audit Logging

Complete visibility into who accessed what and when

Ready to transform your clinic's communication?

Join 500+ clinics already saving time and delighting patients with Telani.

30-minute personalized demo • No credit card • No pressure