Telani pricing is customized based on your team size and specialty. We offer flexible plans for solo practitioners, small to large group practices, and enterprise health systems. Schedule a demo for a personalized quote tailored to your practice needs.

Yes! Telani offers a free trial with full access to all features. No credit card required to start. During the trial, you'll receive onboarding support, can invite your entire team, and explore the complete platform including HIPAA-compliant messaging, crisis detection, AI summaries, and all integrations.

All Telani plans include HIPAA-compliant messaging, automated appointment reminders (SMS, email, voice), patient portal and mobile app, crisis language detection, AI-powered message summaries, major EHR/PM integrations, unlimited team member seats, 24/7 customer support, and a Business Associate Agreement (BAA). No hidden fees or per-message charges.

Yes! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. If you upgrade mid-cycle, we'll prorate the difference. There are no penalties for changing plans, and our team will help you transition smoothly.

Schedule a demo where we'll walk you through the platform and answer your questions. After the demo, we'll help you choose the right plan based on your team size and specialty, then guide you through onboarding. Most practices are fully set up within a few days with our white-glove implementation support.

Yes, all plans include HIPAA-ready infrastructure, end-to-end encryption, audit logs, and access controls. We provide a Business Associate Agreement (BAA) upon request at no additional cost. Telani is also SOC 2 Type II certified, ensuring the highest security standards for your practice and patient data.

Pricing is tailored to your specific team size and needs. We offer competitive rates for solo practitioners, small practices, group practices, and enterprise health systems with volume discounts. During your demo, we'll discuss your workflow and provide a quote that fits your practice.

Yes! Save significantly with annual billing. We also offer multi-year agreements and enterprise volume pricing for larger organizations. Contact our sales team to discuss custom payment terms.

Telani integrates with major EHR/PM systems including SimplePractice, TherapyNotes, Epic, Cerner, Athenahealth, DrChrono, Kareo, and 50+ more. We also connect with Google Calendar, Microsoft Outlook, Zoom for telehealth, and can set up custom integrations for Multi-Site and Enterprise plans. All integrations are included at no additional cost.

No, there are no setup fees or implementation costs. Your monthly subscription includes white-glove onboarding, data migration assistance, team training, and ongoing support. We'll help you configure workflows, import contacts, set up integrations, and train your team at no extra charge.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), ACH bank transfers, and wire transfers. For Enterprise plans, we can accommodate purchase orders and net-30 payment terms. All payments are processed securely through our PCI-compliant payment system.

Yes, Telani operates on a month-to-month basis with no long-term contracts required (though annual plans offer significant savings). You can cancel at any time with 30 days notice. We'll help you export your data and provide offboarding support. There are no cancellation fees or penalties.

Yes! We offer special pricing for 501(c)(3) nonprofit organizations, community health centers, and academic medical institutions. Discounts vary depending on your organization type and size. Contact our sales team with your nonprofit documentation to learn more about available discounts.

For high-volume practices, we offer per-patient pricing instead of per-clinician pricing. This model works well for large group practices, urgent care centers, and health systems where per-clinician pricing would be cost-prohibitive. Active patients are defined as those with at least one message or appointment in the billing period.

All plans include our complete feature set and 24/7 support. If you need advanced features like custom integrations, dedicated account management, SLA guarantees, or white-labeling, these are available with our Enterprise plan. You can upgrade at any time, and we'll work with you to customize a plan that meets your evolving needs as your practice grows.