PRIMARY CARE EXCELLENCE

Streamline patient communication for your primary care practice

Transform how your practice handles the 100+ daily patient messages. Telani's smart triage, AI assistance, and team coordination tools help primary care physicians spend less time on admin and more time with patients.

Software Advice
Capterra

Built for the demands of primary care

Handle high message volume, coordinate multi-provider teams, and manage chronic disease patients - all while maintaining work-life balance.

Smart Triage & Routing

Automatically prioritize urgent messages and route to the right provider. Reduce phone tag and ensure critical issues get immediate attention.

67% faster response times

AI-Powered Documentation

Convert patient conversations into structured clinical notes. Auto-generate visit summaries, medication lists, and follow-up plans.

4 hours saved per day

Team Collaboration

Coordinate care seamlessly between physicians, nurses, MAs, and specialists. Share patient updates without endless phone calls or sticky notes.

85% better coordination

Appointment Management

Automate appointment reminders, follow-ups, and rescheduling. Reduce no-shows and keep your schedule running smoothly.

40% fewer no-shows

Prescription Workflows

Track refill requests, prior authorizations, and pharmacy communications. Never lose track of medication management tasks.

100% tracked requests

HIPAA Compliance Built-In

End-to-end encryption, secure messaging, complete audit trails, and BAA included. Communicate with patients without compliance worries.

Full HIPAA compliance

Solutions for every primary care practice

Whether you're a solo practitioner or a multi-location group, Telani adapts to your specific workflows.

Multi-Provider Practices

Coordinate patient care across multiple physicians, nurse practitioners, and support staff. Share notes, delegate tasks, and maintain continuity of care.

Unified inbox for entire practice
Provider-specific routing rules
Cross-coverage during time off
Shared patient context

High-Volume Clinics

Handle 100+ daily patient messages efficiently. AI assistance helps you respond faster while maintaining quality and personalization.

Bulk message processing
Template responses with AI customization
Priority queue management
Performance analytics

Chronic Disease Management

Stay connected with diabetic, hypertensive, and other chronic care patients. Track symptoms, medications, and lifestyle changes proactively.

Automated check-in workflows
Medication adherence tracking
Lab result notifications
Care plan reminders

Pediatric Primary Care

Communicate with parents efficiently about wellness visits, sick visits, vaccines, and developmental milestones. Keep families informed and engaged.

Parent communication portal
Vaccine schedule automation
Growth tracking alerts
After-hours triage protocols

Trusted by primary care practices nationwide

Join 200+ primary care practices already saving time and improving patient satisfaction with Telani.

200+
Primary care practices
50K+
Patients served daily
4.9/5
Physician satisfaction
40%
Reduction in burnout

"Telani has been transformative for our 8-physician practice. We were drowning in patient messages - portal messages, texts, voicemails, faxes from pharmacies. Now everything is in one place with smart prioritization. Our physicians are leaving the office on time, and patient satisfaction scores have increased 28%."

Dr. Michael Chen, MD
Medical Director, Oakwood Family Medicine

Frequently asked questions

Everything you need to know about Telani for primary care practices

Still have questions?

Schedule a personalized demo and see how Telani can transform your primary care practice.

Common Questions About Telani

Ready to transform your primary care practice?

Join 200+ primary care physicians saving 4 hours daily with smart triage, AI assistance, and seamless team coordination.

30-minute demo • EHR integration available • No credit card required