Confirm transportation
Arrange a ride for Thursday’s visit.
TELANI AI FOR COUNSELING
Connect counselors and administrative staff around patient conversations, appointment coordination, and clearly assigned next steps.

FROM CONVERSATION TO FOLLOW-THROUGH
A small counseling team may share many responsibilities. Keeping the request, patient context, and assigned task close together makes handoffs easier to understand.
Open the patient record and associated conversations before responding to a question or picking up a colleague’s follow-up.
Create a task with a description, assignee, and due date so a request is more than a message in a busy conversation.
Use task status and the shared schedule to check what is still open and what the team has planned.
Fictional sample data. This preview shows team coordination, not clinical care.
In practiceA patient asks to change their appointment. A staff member creates a follow-up task for the coordinator, who reviews the schedule and updates the patient after arranging the next step.
THE EVERYDAY ESSENTIALS
Conversations, schedules, and tasks share the same patient context.
Keep patient messages and attachments together, with separate audiences for the care team and patients & families.
Review internal appointments and create events linked to the patient.
Assign the next action, set a due date, and see whether it is still open.
Find patient details, assigned care teams, and family access information in one workspace.
BEFORE YOU GET STARTED
YOUR PRACTICE. YOUR WORKFLOW.
Bring an everyday coordination challenge.
We’ll walk through how Telani AI can help your team handle it.
Keep every next step connected to Olivia’s care.
Planned actions
Arrange a ride for Thursday’s visit.
Share the appointment details.
Being handled now
Check the next steps with the care team.
Completed items
Thursday’s visit is confirmed.