Selected information
Message text and selected patient fields are included in the described scope.
Encryption at rest
Message text and selected patient fields use AES-256 encryption at rest, with decryption for authorized application use.
See what is encrypted
A PRACTICAL WORKFLOW
Message text and selected patient fields use AES-256 encryption at rest, with decryption for authorized application use.
Case: A patient’s name is stored in encrypted form and decrypted by the application for authorized use. This is server-side encryption, not end-to-end encryption.
A simplified illustration of selected encrypted fields.
THE EVERYDAY ESSENTIALS
The key actions and scope to understand before your team gets started.
Message text and selected patient fields are included in the described scope.
These fields use AES-256 encryption at rest on the server.
The application decrypts information for authorized use.
This is server-side encryption of selected fields, not end-to-end encryption.
A FEW PRACTICAL DETAILS
| Field | Illustrative stored value | What is encrypted |
|---|---|---|
01firstName | 8f2a91c4e7b0 | First nameOlivia |
02lastName | 6d93b1a0f8c24e | Last nameBennett |
03dob | a7e419d26f803bc59104 | Date of birthMay 14, 1984 |
04content | c49b18e7a02fd6539b81… | Message text“Your appointment is confirmed.” |
Application services decrypt these values for authorized use. The readable information appears in patient records and conversations.